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Secure-a-bike is committed to ensuring the privacy of its clients and takes appropriate security measures to safeguard the transfer and storage of personal data.

During the course of our activities we, secure-a-bike, will process personal data (which may be held on paper, electronically, or otherwise) about our clients. We recognise the need to treat this information in an appropriate and lawful manner, in accordance with the General Data Protection Regulations (GDPR).

The purpose of this policy is to make you aware of how we will handle your personal data.

What is personal data and what is the processing of personal data?

Personal data refers to any recorded information we hold about you, from which the relevant personal data can be identified. It may include contact details, other personal information, photographs, and expressions of opinion about you or indications as to our intentions about you. "Processing" means doing anything with the data, such as accessing, disclosing, destroying or using the data in any way.

What regulations cover the processing of your personal data?

We are obliged to comply with the General Data Protection Regulations when processing any personal data. When using IT applications, personal data may be stored outside of the UK. Further information on this is available upon request.

How do we obtain personal data?

In many situations, you will provide us with your personal data when you first engage secure-a-bike as your product and service provider. The information given may include names, addresses and contact details, email addresses, company name, company registration number, bank details and v.a.t. number etc.

Information we get from other sources

We only obtain information from third parties if this is permitted by law or from legal public sources of information. For example, Companies House.

How will we use your personal data?

We use your personal data for secure-a-bike to process orders/transact with you, to administer your Account, and to comply with all legal and regulatory requirements. We take all reasonable security measures in order to protect your personal data, complying with the requirements of GDPR.

We may use your email address for the promotion of our services and to keep you updated on news and regulatory updates. We will not pass your data to any third party marketing companies and you can unsubscribe from this service at any point.


Sharing information

We will keep information about you confidential however there may be times when we are required to share your data with third parties. Your information will be disclosed to some, if not all, of the following third parties as part of our requirements to meet statutory regulations:



Legal or crime prevention agencies as required by law

Anyone to whom we may transfer our right and duties under any agreement we have with you



How long do we keep this information about you?

We will not keep your personal data for longer than is necessary. This means that data will be destroyed or erased from our systems when it is no longer required.

More information on specific retention periods is available upon request.


Your rights

GDPR allows the data subject (the person to whom the data refers) certain rights in order to ensure that the data held on you is accurate and being processed in accordance with legislation. In some instances, it allows you to request the deletion of such data from our systems.

You have the right to:

Request access to any personal data we hold about you.

Restrict the processing of your data where you contest the accuracy of the data, believe the processing of data is unlawful or object to the process of the data until you are satisfied with the legitimate grounds for us doing so.

Ask to have inaccurate data held about you amended without undue delay.

Object to processing that is likely to cause unwarranted substantial damage or distress to you or anyone else.

Object to any decision that significantly affects you being taken solely by a computer or other automated process.

Request for data held about you to be forgotten (deleted) where it is not required to be held for legal or regulatory purposes.

Move, copy or transfer your personal data easily from one IT environment to another under the right to data portability.

If you would like to instigate any of your rights, you should contact our Nominated Directors.


Breaches of this policy

If you consider that there has been a breach of your rights under GDPR you should raise the matter with us.


Policy changes

This policy is subject to ongoing review in order to ensure we remain compliant with GDPR and maintain the security of your personal data. We reserve the right to update or amend this policy. Any substantial changes to the policy will be notified to you in writing.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.


How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.


Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the site. Therefore it is recommended that you do not disable cookies.


The Cookies We Set

  • Account related cookies
    If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

  • Site preferences cookies
    In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.


Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
    For more information on Google Analytics cookies, see the official Google Analytics page.


More Information

Hopefully, that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. 

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